How to Exercise your privacy rights

French Version


VF Associates: To submit a privacy request solely related to your personal information collected about you in your capacity as a current or former employee, job applicant, contingent worker, independent contractor or business contact who is a resident of the United States or Canada, please click here. To request access to your personal information collected as a customer of one of our brands according to the VF privacy policy or the privacy policy on a VF brand website, please proceed by completing the web form below.

In accordance with the VF Corporation North America Privacy Statement and applicable laws, this webpage has been created by VF Corporation to enable consumers who are residents of the United States and Canada (“you”) to make requests and exercise rights relating to your personal information that has been collected by or on behalf of VF Corporation and its subsidiaries and brands operating in North America, which include Altra®, Dickies®, Eastpak®, Icebreaker®, JanSport®, Kipling®, Smartwool®, The North Face®, Timberland®, and Vans®. When we use the terms “we,” “us” and “our,” or similar terms, we are referring to VF Corporation and our subsidiaries.

You may submit a privacy request by completing this web form, or by one of the following alternative methods, if you prefer:

  • Call the VF NORA Consumer Privacy Office's toll-free number: +1-877-709-1800; or
  • Send a completed physical copy of this form by mail directly to the VF North America Consumer Privacy Office at 105 Corporate Center Blvd., Greensboro, NC, USA 28408. To print the form please use the Print This Form button at the bottom of the webpage.

Please note that if you have an account on one of our websites or mobile applications, you may immediately access some of the information that we have collected about you by logging into your account on that website or mobile application and navigating to your user profile. (Viewing your information through your account on our website or mobile application may not provide you with all of the information to which you are entitled.)

Unsubscribe from Marketing Emails and Opt-Out of SMS Text

If you wish to opt-out of email marketing messages, you may do so by clicking the “Unsubscribe” link in any such message and following the prompts. If you wish to opt-out of SMS (text) marketing messages, you may do so by following the instructions in any such message.

Please identify yourself by completing all of the following fields:

It is important that you provide all of the information requested so that we can identify you, locate your information, and verify your identity. Please provide the information used when creating your account. If you do not provide sufficient information, we may be unable to fulfill your request. If you are submitting this request on behalf of another person, please provide information about the person on whose behalf you are submitting a request here. We will solicit information about you (as an authorized agent, parent, or guardian) further below.

*Required

We will use this information to communicate with you and to help us locate your personal information. We will not use it for any other purposes.

Please tell us which request you are making by selecting the appropriate box:

Please tell me about profiling and automated decision-making involving my information.

Please tell me the categories of personal information that have been collected about me; the categories of sources of personal information that have been collected about me; the business or commercial purposes for which my personal information has been collected; the categories of third parties with whom my personal information has been sold or disclosed for a business purpose; the categories of personal information about me that have been sold or disclosed for a business purpose; and the business or commercial purposes for which my personal information has been sold.

Please provide me with the specific pieces of personal information that have been collected about me. Please note, this request requires additional identity verification. See details below.

Please correct my personal information in your records. Please note, this request requires additional identity verification. See details below.

Please provide a list of the specific third parties to which VF Corporation has provided your data.

Do not sell or share my personal information to third parties.

Please do not display advertisements to me based on my personal information and online activity.

Please do not disclose my personal information to third parties for the third parties’ own direct marketing purposes.

Please do not include my information in profiling or automated decision-making processes.

Please limit the use of my sensitive personal information, except as allowed by law.

You may sell or share my personal information to third parties and customize targeted advertising for me.

Please delete my personal information from your records, and direct any of your service providers who have a copy of my personal information to delete my personal information from their records. (Please note that certain information, such as information necessary to meet a legal requirement, cannot be deleted, as described in the VF Consumer Privacy Statement.)

Please understand that we are not able to fulfill a “Request to Know” of the same type more often than twice in any 12-month period.

Which Brand?

Please tell us which of the following brands to apply your request. You may make a request that relates only to a specific brand.


Requests on Behalf of Another Person

If you are not the person whose information you provided above, but you are submitting this request on behalf that person, provide your full name, email address, mailing address, and telephone number here.

Please indicate the general nature of your authority to submit a request on behalf of another person by selecting the appropriate box:

If you are submitting a request on behalf of another person, we will ask you to authenticate the request by verifying your identity and the identity of the person on whose behalf you are submitting the request. You will also be required to demonstrate your legal authority to act on behalf of that person. If you are an authorized agent, you may demonstrate your authority to act on behalf of a consumer by a valid power of attorney or other evidence we deem acceptable, or we may contact the consumer to confirm they have authorized you. If you are a parent or guardian, you may demonstrate your authority to act on behalf of your child (or the person in your care) by providing evidence acceptable to us (such as a birth certificate or other documentation). VF may deny your request if you fail to provide sufficient proof that you can act on behalf of the consumer, if you fail to verify your identity, or if you fail to verify the identity of the consumer.

AUTHENTICATING YOUR REQUEST BY VERIFYING YOUR IDENTITY

For your protection, and the protection of our other consumers, when you submit a privacy request, we must authenticate the request by verifying your identity. (When someone asks us for a copy of your personal information, we want to be confident that person is really you.) We ask you to provide personal information to help us verify your identity, but we will use that information only for the purpose of verification; we will not use the additional personal information you provide for any other purpose.

The degree of proof required, and the type of information necessary to prove your identity, will vary depending upon the nature of the request and the sensitivity of the information. For example, we will generally verify the identity of the request to reasonably high degree of certainty.

For most types of Requests, we usually will use the information you submit in this webform to match data points that we have on record in order to verify your identity.

For a Request to Know Specific Pieces of Data (Data Portability Request), we generally will offer more than one option for verifying your identity, including the following:

  • Identity Verification Option 1 (Verification by ID): Please complete this form, sign it, and send (i) the form and (ii) an image of your government-issued identification, to us by attaching the documents below. (Please redact your Driver’s License Number, Passport Number, Social Security Number, or similar identification number, from the image before submitting it. You may redact the ID number by covering it up before creating the image or by obscuring only that portion of the image.)
  • Identity Verification Option 2 (Verification in Person): You may also submit your request and verify your identity in person at one of our California retail locations.

We encourage you to verify your identity and provide (attach) the required documents when you submit a Request to Know Specific Pieces of Data (Data Portability/Access); however, you may verify your identity as a second step after you have submitted your request. If you submit a Request to Know Specific Pieces of Data (Data Portability/Access), without verifying your identity, upon receiving your request we will promptly ask you to verify your identity. Your decision to verify your identity as a separate step may delay the fulfillment of your request.

Shortly after receiving a valid, complete request, we will contact you by email (unless you request to be contacted by mail, below) if we need additional information or documentation to verify your identity so that we may fulfill your request. Please comply promptly with our attempts to verify your identity. If you do not respond, or do not cooperate with our instructions, we will not be able to fulfill your request, and your request will be deemed abandoned. If you are unable to comply with our instructions, please tell us and we will consider a reasonable accommodation for you.

ADDITIONAL INFORMATION ABOUT YOUR PRIVACY RIGHTS AND OUR PROCEDURES

If you are submitting a Request to Know Specific Pieces of Information (Data Portability Request) or a Request to Correct, please attach files verifying your identity. For future reference, if you have an account on one of our websites or mobile applications, you may immediately access some of the information that we have collected about you by logging into your account on that website or mobile application and navigating to your user profile. (Viewing your information through your account on our website or mobile application may not provide you with all of the information to which you are entitled to correct).

If you are submitting a request on behalf of another person, please attach documents showing your authority to act on behalf of another person, as well as documents verifying the identity of the person you purport to represent. See the section above captioned “Requests on Behalf of Another Person” for information regarding acceptable documents.

Attach Files

File size limit 10MB. Formats PDF, JPEG or PNG.

Timeframe for Fulfillment

We will take reasonable efforts to comply with your request within 45 days. If reasonably necessary, we may extend that timeframe by an additional period and we will notify you if we do.

Method of Fulfillment

We will furnish information in response to valid, verified requests in a readily accessible format, and in most cases, we will respond to Requests to Know Specific Pieces of Information (Data Portability Requests) using the native file format or readable PDF (portable document format) file(s). You should be able to access the content within a PDF file in any number of common applications, including the free Adobe® Acrobat® Reader which is available for download directly from Adobe® here: https://get.adobe.com/reader/ (This is an external link to a third-party software developer’s website.) If you are unable to access the files, please tell us and we will consider a reasonable accommodation for you.

Limited Circumstances in Which a Request May Be Denied

There are limited circumstances in which a request may be denied in part or in whole, including the circumstances described in this section. We are not able to fulfill a request of the same type more than twice in any 12-month period (you may, however, make a request of a different type). If we determine that any consumer’s requests are unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee or decline to fulfill the request. We are not required to delete personal information if we determine that the information is necessary to: (i) complete a transaction or perform a contract between us; (ii) ensure security; (iii) debug or repair errors; (iv) exercise a legal right; (v) comply with another law or a legal obligation; (vi) conduct research; (vii) enable solely internal uses that are reasonably aligned with our consumer’s reasonable expectations; (viii) otherwise use the information, internally, in a lawful manner that is compatible with the context in which you provided the information; or (ix) as otherwise permitted by applicable law. We will not provide specific pieces of personal information if the disclosure creates a substantial, articulable, and unreasonable risk to the security of that personal information, a consumer’s account, or the security of VF. We will not disclose a consumer’s social security number, driver’s license number or other government-issued identification number, financial account number, any health insurance or medical identification number, an account password, or security questions and answers. If we suspect fraudulent or malicious activity, we will not comply with a request until further verification procedures are completed to authenticate the request. We may deny a request if the request is manifestly unfounded or excessive to fulfill (e.g. repetitive, request for copies of same information etc.). We may deny a request if we or our service provider does not possess the requested personal information. We may deny a request if fulfilling the request is incompatible with our regulatory compliance obligations. We may deny a request if fulfilling the request would hinder our ability to establish a valid legal defense to an impending legal claim or, with respect to deletion requests, if the personal data is subject to a legal hold.

Correction of Your Personal Information

You may ask us to correct any inaccurate information about you by using this form or by using one of the communication methods described below (under the heading “Contact Us”), and we will exercise our discretion in responding to such requests. If we conclude that we have erroneous information about you, we may correct your information or, if after inquiring into the matter we conclude in our sole discretion that the information we have is correct, we will not be obligated to change the information in our files.

Please choose a method of communication:

Accessibility

If you are unable to utilize this web form and require an accommodation in order to exercise your rights, you may call the toll-free telephone number below, or send us a letter at the address below, to submit your request.

Contact Us

If you have questions, you may reference our VF Consumer Privacy Statement or you may contact us by telephone at +1-877-709-1800, or by mail at: VF Corporation, Attn: North America Privacy Office, 105 Corporate Center Blvd., Greensboro, North Carolina, USA 27408.

SUBMIT YOUR REQUEST

Click the button below labeled “Submit” to submit your request. This process will send an encrypted email to the VF North America Privacy Office, which will confirm receipt of your request promptly.

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Print This Form

Information regarding the consumer and employee privacy requests received by VF Corporation and its subsidiaries in the prior calendar year are available here.